Paperless Office Solutions

Services

All services for eXadox products are provided by MultiCIM Technologies Inc. technical staff, by Certified eXadox Consultants or Value Added Reseller Partners. Predominantly the services will be offered or overseen by MultiCIM personnel. MultiCIM is the developer of all eXadox technology-based software and has been providing software services since 1986. MultiCIM will undertake to ensure that services offered to eXadox clients are of the ultimate quality and that there is complete satisfaction.

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Some of the service available for eXadox are: Installation, personalization and training. Personalization includes the creation and initialization of lists utilized by exadox. These smart lists are created through the importing of data from client business and/or CRM systems. The use of these lists is to ensure that the client can take benefit of eXadox than one person at a time. These services may be provided through remote Internet connection or face-to-face. The objective of this service is to ensure that the client becomes productive with eXadox as quickly as possible and most importantly is confident and happy to use the tool for the company.

Because eXadox applications are developed using technologically advanced tools engineered by MultiCIM, it is possible to provide extensions and customization very quickly and at minimal costs. If any of the standard products offered require special integration or additional functionality to satisfy specific client requirements, please send us your request

Technical support is included with all eXadox products with the initial purchase. Clients are entitled free email support with every annual subscription. Our support is offered on weekdays from 9am-5pm Eastern.

Maintenance is included with all eXadox products with all annual software subscription. With this service clients are entitled to free updates for the term of the subscription. Maintenance service provides free bug fixes and updates.